Down in the trenches, as it were, I see a lot of miscommunication and misdirection on the subject of confirmed opt-in/double opt-in. Here's some quick notes, thoughts spurred…
I sign up for hundreds upon hundreds of lists. I maintain multiple "hamtraps," collections of received mail that I actually asked for. So it's not spam, but sometim…
This has been making the rounds in the blogosphere these past few days: Vonage is taking months/years old addresses, submitted ONLY for a forward-to-a-friend promotion, and sendi…
I spoke at both INBOX and Internet Retailer recently, and at both events heard smart marketers ask, "Why do readers unsubscribe, ignore or complain about my emails? They opt…
Q: How long does it take a new Gmail account to get spam? A: In my case, one day. May 26: Create account. Address has never been given out to anyone. May 27: Receive weird sp…
Greetings from the San Jose airport, where I am waiting to fly home after attending the INBOX Event. I was there to participate in a panel on deliverability and authentication, a…