Internet email messages have hidden headers (that email technology people commonly call "full headers") that can help you trace the source of a message and these can come in very handy for troubleshooting email delivery issues or reporting spam.
You know about some email headers already. To, From, Subject, Date are all examples of email headers you see today in your email client. There's a whole bunch of other ones, too, though. Two of those other ones are particularly useful. There's the "Received" headers are tracing headers that show the IP addresses, domains and time stamp information of servers that handled this particular email message on its journey to your inbox. And the "Authentication Results" header can give you ideas on which IP address or domain to look up to try to find where to send a spam report.
Here's how to get access to the full header info in the most common web email clients.
- Gmail and Google Apps: Trace an email with its full headers
- AOL/Yahoo/Verizon: Use full headers to find delivery delays or a forged email’s true address in Yahoo Mail
- Outlook.com: View internet message headers in Outlook (click on "Web" tab)
- Apple's iCloud Mail: View long email headers in Mail on iCloud.com
- Comcast: Xfinity Connect Email Toolbar Options - Xfinity Connect Help (scroll down to "More Actions" and see where it says "View source")
Want to learn more about reading email headers? Here's some suggested reading.
- ARCLAB: How to Read and Analyze the Email Header Fields and Information about SPF, DKIM, SpamAssassin
- MediaTemple: Understanding an Email Header
- Lifewire: What Email Headers Can Tell You About the Origin of Spam
