European Internet industry group eco is looking to hire a Customer Success Manager for the CSA.
What is eco? Founded in 1995, it is the largest Internet industry association in Europe. Together with the Deutschen Dialogmarketing Verband (DDV - aka the German Dialogue Marketing Association, eco founded the "Certified Senders Alliance" in 2004. The CSA "successfully sets quality standards for commercial e-mailing that have established themselves on the market," publishing a widely-used whitelist.
And they're hiring! They're looking for a Customer Success Manager -- an "e-mail expert with a very good technical understanding," who will help qualify incoming CSA inquiries, coordinate relevant customer processes with legal and technical teams, strategic further development of CSA through intensive maintenance of customer relationships and the identification of customer needs, in cooperation with the marketing team, and more.
The position is European-based and any applicant should be a German speaker.
