Ask Al: Help prevent a bad thing!

Terry writes, "My manager wants to take all of our emails addresses in our "pending" list (ones that haven't clicked the link for the double opt-in confirmation) and convert all 10,000+ of those addresses to active and start mailing them. My problem is no …

SORBS Information Roundup

SORBS, a blacklist run by Australian Michelle Sullivan, has announced that its hosting agreement is being revoked at that it will soon be homeless. Click here for the announcement and my thoughts on what this means for SORBS users, over on my companion site, DNSBL Resource. Em…

Ask Al: Getting my Controversial Email Delivered

Steve writes, "My email list has grown very large over time (it's about 80,000 now). I'm sending out a non commercial email article of a religious nature. It covers a controversial issue which I believe may lead to some recipients flagging it as SPAM, (even though …

Ask Al: Blacklisted IP Address?

Tayo writes, "Our Outlook client suddenly stopped relaying mails with the error "Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the e-mail address in your account properties. The server responded: 550 5.7.1 This system is configured …

Check Your CAN-SPAM Checklist

Over at Spamtacular, Mickey Chandler offers up a helpful checklist to make sure you're in compliance with CAN-SPAM. You'd think CAN-SPAM compliance would be a no-brainer, but sadly, that's not always the case. And you do know that CAN-SPAM is a starting point, not…