There's an online tester out there (I'm not sure which one) that seems to be flagging Salesforce Marketing Cloud infrastructure as having an open relaying mail server . This warning is a…
A million years ago I built a deliverability tool for ExactTarget (later Salesforce Marketing Cloud) called Reputation Audit. It was a handy tool back then, to give a client (or …
Not only did I stumble across this when reviewing Chris Zullo's capture and notes on my " Deliverability 201” domain and IP strategy deck for SFMC users , but it came up…
Hey, look what I stumbled across ! Chris Zullo, Salesforce Consultant and Business Puzzle Solver , did a most excellent job capturing my 2020 presentation on deliverability for …
Here's a tip that I think Salesforce Marketing Cloud users will find useful, especially in the context of the new Yahoo and Google sender requirements. Multi-bounce domain: …
Here's a bonus Salesforce Marketing Cloud tip for those SFMC users out there in Spam Resource land. Wondering how to configure the Reply Mail Management reply handling functi…
Just a quick post for today, with a couple of random bits of Salesforce Marketing Cloud (aka ExactTarget) info. These have been sitting in my notes for a while, and since I'v…
For those that don't know, I was director of deliverability for Salesforce Marketing Cloud ( previously ExactTarget ) from 2006 through 2021. My love of all this email and g…
Time for a quick recap! People ask me about this a lot -- how does one deal with ghost clicks or bot clicks in Salesforce Pardot (aka "Marketing Cloud Account Engagement&quo…
Hey, Pardot users! Looking for a recorded webinar that covers on deliverability best practices, how to maximize deliverability success when sending via the Pardot (aka Marketing …
CloudKettle 's Eliot Harper is back! Last time , I linked to him talking about Global Unsubscribe handling in SFMC. This time, his topic is Marketing Cloud's one-click u…
Eliot Harper from CloudKettle has done an amazing thing: Tasked himself with understanding the different types of global unsubscribe handling in the Salesforce Marketing Cloud …
Last week it was SFMC Geeks, but today it's Pardot Geeks ! I love it when smart and kind geeks share knowledge to better empower others on how to do the right thing. A few we…
Lesley Higgins (a Marketing Solutions Consultant at NuAge Experts but prefers to refer to herself as a Marketing Cloud Developer) posting over at SFMC Geeks recently shared a va…
From The DRIP : More great content from Lucy Mazalon . This time around, she details what Salesforce Pardot does to help users deal with non-human interactions, aka bot and secur…
Lucy Mazalon from THE DRIP recently explained the good marketing reasons that would drive you to want to implement a winback campaign : "Marketing considered these leads qu…
From Lucy Mazalon of THE DRIP: Click here to read. This is good specific guidance for users of the Pardot email platform (owned by Salesforce), but I'm sharing it more broadl…
Over on The Drip, Lucy Mazalon just published a pretty good article on how to help eliminate spam leads from Pardot. Spam leads or fake leads, garbage entered into signup forms,…
Do you use Salesforce's Pardot email platform? Lucy Mazalon of the Drip just posted a simple how-to guide that explains how you can automatically send a follow up email to pe…