I saw somebody asking about CAN-SPAM on one of the email industry Slack groups recently and it reminds me that not everybody knows what it is. New people enter our industry every year, or work …
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The US Federal Trade Commission very recently announced that they’re imposing a $2.95 million fine against security camera firm Verkada for, among other things, violating CAN-SP…
Hard to believe that it's been nearly fourteen years since Holomaxx sued various spam filterers and internet service providers , alleging that their mail was being unfairly f…
As mentioned earlier , the FTC recently announced a proposed settlement with Experian, taking action against them for allegedly sending commercial emails while claiming those ema…
This is an important one to share, because it highlights what can happen if you try too hard to characterize your emails as transactional, when they're probably not. Leave ou…
Do you receive political spam? Political spam happens in the US, seemingly regardless of party, but it is not something universally engaged in, nor do I think that it is somethin…
CAN-SPAM, aka “ Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act of 2003 ” is the US federal anti-spam law. It doesn't explicitly prohibit sp…
There's a term you don't hear every day: electronic mail fraud. Apparently it's just one of a litany of charges brought against four employees of a company called Ad…
"Is this message transactional, or is it commercial?" That's a question I get asked quite regularly as a deliverability consultant. Note that I am not a lawyer, so…
I saw somebody ask recently how best to label their email marketing messages as an advertisement. Their intent was to comply with CAN-SPAM, the US federal anti-spam law. Though I…
Over on CircleID, John Levine shares his thoughts on the default judgment in Zoobuh v. Better Broadcasting . Though it's a default judgment, the judge actually seems to have…
Yesterday I got an email purporting to be from an ex-coworker of mine, from a couple of companies ago. "Dear Al," it said. "[Person] has asked for your help. [...]…
Today's guest post comes to us courtesy of Kevin Huxham, Director of Deliverability at CakeMail, creators of an email marketing application for small and medium-sized busines…
John Levine shares his tale of the sentencing of Brian McDaid, "Neutraceutical" spammer. Looks like it is indeed possible to get jail time for violating CAN-SPAM.
How come my list of third-party opt-ins from two years ago is now having problems, the question goes. What changed? I'm still doing everything right. I'm getting that qu…
But my email fully complies with CAN-SPAM, the argument goes. How can ISPs be allowed to block my mail? I comply! Here's how. Read section 8C of the CAN-SPAM law . It says:…
Here are quick links to all four posts in my past three part series (uh, what?) on CAN-SPAM Myths. CAN-SPAM Myth #1: Applies Only to Spam CAN-SPAM Myth #2: This Law Makes it OK t…
Chad White, Research Director for Smith-Harmon, published a great post yesterday on why image rendering is important for CAN-SPAM compliance . In it, he highlights an example ema…
My old friend Mike Horwath relates his tale of Newegg.com doing just about everything wrong in response to a spam complaint. Spamming him again after he contacted you, then hold…
Fourth in a three-part series (uh, what?), today I'm going to offer up a quick link to a blog post by Microsoft spamfighter Terry Zink , where he quotes his friend talking ab…
