If you've updated to iOS 18.5 recently and suddenly found that the Mail app on your iPhone is acting more like a frozen popsicle than a productivity tool, you're in good company, and not in a good way.
Hundreds of iOS users have taken to Reddit to vent about Apple Mail refusing to load, displaying a blank (or black, if you're in dark mode) screen, freezing on old messages, crashing entirely, or becoming completely unresponsive. Some say their inbox looks like a screenshot that forgot how to scroll. Others report that even when it works for a moment, it breaks again the next time they open the app.
The common thread: it all seems to have started after updating to iOS 18.5.
Users across all sorts of iPhone models (SEs, 13s, 14s, 15s, and even a 16 Pro Max) are affected. That pretty much rules out any one specific device. Users hypothesize that the issue appears to be in the OS update itself.
Workarounds? Some folks have had temporary luck with restarting their phones or performing a hard reset. Others have tried deleting and reinstalling the app, removing and re-adding accounts, turning off Private Relay, or even switching from Wi-Fi to mobile data. None of these seems to address the issue reliably. One user gave up and just installed the Gmail app.
Apple hasn't officially acknowledged the issue yet, though a few people say they got confirmation via support chats that Apple is aware and investigating.
While not strictly deliverability related, I share this because I am curious -- are you having trouble with Apple Mail after upgrading to iOS 18.5? It seems to be working fine for me -- though I've had the occasional glitch of an archived message reappearing and/or a list of messages that won't scroll, it's been fleeting and not regular nor happening often on the devices I've been using (iPhone 12 mini, iPhone 14 Plus, iPhone 15 Pro).
What say you?
I have not had this problem, but the only account I have set up in iOS Mail.app is my iCloud email.
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