Italia Online inbound email issues

Italia Online/Libero Mail was having inbound email issues from January 22nd through 29th, impeding attempts to send mail to the domains,,,, and Senders are reporting various 4xx SMTP delays and timeouts when attempting to connect. Either small amounts of mail or no amounts of mail are getting through currently (it's not clear to me which). This appears to have been ongoing since Sunday evening, local time. Italiaonline is aware of the issue and is working to resolve it, reporting here that "We have been working tirelessly for several hours now to solve an unexpected and unforeseen infrastructural problem."

You can follow them on Facebook here, if you'd like to watch for updates.

February 2, 2023 update: Validity's Mathieu Girol shared on Mailop that the email issues lasted from Sunday January 22nd, 10 pm until Sunday January 29th, and that false bounces may have occurred during that time: "All hard bounce received [from the affected domains] during this period [...] should be ignored. Addresses can be re-activated in your lists."

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