Laura Atkins writes, "Late last week RPost sued Goodmail for infringing two patents. One patent authenticates content and delivery of documents. The second verifies the message was received by the recipient." Read all about it over at Word to the Wise.
Akhter writes, "Our company IP address X.X.X.X is on the dnsbl.sorbs.net blacklist. We have tried many ways of contacting the SORBS company but we have received no response from them. Is there a way to get delisted from their database?"
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Al Iverson on email, anti-spam, policy compliance and email marketing best practices.