My old friend Mike Horwath relates his tale of Newegg.com doing just about everything wrong in response to a spam complaint. Spamming him again after he contacted you, then holding up the phrase "you've been removed" as if it means you've really resolved the …
Co-regdata.com seem to be pirating content from my own site here at Spam Resource dot com. Example stolen content: http://www.co-regdata.com/2010/08/27/ken-magill-returns-45th-edition/ That seems to be a duplicate copy of my post about Ken Magill's new website. Oddly, t…
Today's post is from Laura Atkins of Word to the Wise . She relates a frustration that I personally share: Google's seeming lack of caring about abuse emanating from their own networks and services. She writes: Are you a spammer or a potential spammer? Do you want bul…
I asked fellow blogger (and email expert) John Levine the following: "The Supreme Court overturned the Jaynes conviction on First Amendment grounds, yes? I'm wondering what that could mean from the spam filtering perspective." Find his very detailed answer here .
I've been talking to folks a lot these past couple of days about the potential legalities around blocking unwanted spam from non-profit, political or advocacy senders. From what I understand, this is pretty likely to be legal. The first amendment limits government action as…
Yesterday on Twitter, somebody asked about how DNSBLs are restricted by the First Amendment to the United States Constitution . Apparently there's some advocacy group somewhere who is upset that they're listed on a blacklist, and they seem to be investigating potential …
Yeah, you could do everything Sallie Severns recommends, or you could do this instead: Don't buy lists . There's a simple reason why: Buying lists and getting solid inbox delivery are entirely incompatible. Period. End of story. (And a tip of the hat to John Caldwell…
Steve Atkins from Word to the Wise explains why it's so important to make sure you're querying a blacklist correctly. Get it wrong, you end up blocking no spam at all, or worse, you end up blocking all of your inbound mail accidentally. Spam filter authors -- it'…
Venkat Balasubramani has the story over on Circle ID. Once upon a time, e360 was able to convince a judge that $11 million was accurately reflective of their actual losses. Spamhaus challenged, and David Lindhardt apparently wasn't up to that challenge, being slow to respon…
Tagged.com, famously called " The World's Most Annoying Website " by Time Magazine, seems to be in trouble again. Tagged previously settled with the San Francisco District Attorney's office for $650,000 over allegations of email-related "deceptive practic…
Over on his blog, John Levine expertly dissects what went wrong in ASIS vs. Azoogle, an anti-spam lawsuit where, yet again, a judge doesn't find for the plaintiff. At the heart of the matter? Three issues; a sloppy plaintiff, a judge who believes (or was led to believe) th…
I recently got a new electronic gadget, which had a cool program on it, a program that requires registering with the company behind the program. I did that, and then later on I got mail from partners of this company. Even though, when I log in to my account with that company, t…
SBL84807 tells the story: Spamhaus has observed Twitter invitations more-or-less being used by spammers. According to Spamhaus, Twitter does not appear to have controls in place that prevent spammers from issuing invitations to imported lists of email addresses, and also, Twit…
Over on Word to the Wise, Laura Atkins blogs about THE RULES . As I keep complaining about, a lot of "not so great" senders keep saying JUST TELL US WHAT THE RULES ARE. Okay, she'll lay out the rules for you. Thank you, Laura! I've been thinking about this, …
Wired reports that the country of Colombia is about to open things up, allowing anybody who wants to buy a domain under the TLD (top level domain) .co. You know what's great about this? Nothing at all. Count the seconds until phishers set up websites at hotmail.co and yah…
It is with sadness that I pass along that email marketing expert Stefan Pollard passed away recently. He was a really good guy. I had only met him a few times in person, but we traded emails regularly, and anything he wrote was always on my "must read" list. (My favo…
Back in January, I saw author Joseph Menn speak at a conference, telling us tails of tracking cybercrime from the US to Russia and everywhere in-between. I found the topic (and his telling of these tales) very compelling, scary and amazing. In his book " Fatal System E…
Following up on my recent post, " How Not to Respond to Public Spam Allegations ," wherein I detail a few of the useless responses I receive whenever I mention somebody's spam issue publicly, Blue Sky Factory's Ken Pfeiffer shares his similar frustrations , st…
I admit it. I'm loud. I have opinions. And I'm not shy about sharing them. Sometimes, I highlight bad actions taken by bad actors. I also highlight bad choices made by good guys. Sometimes people spam out of malice, but certainly, sometimes people spam out of ignoranc…
MailChimp's Ben Chestnut talks about why it's a really bad idea to send emails from the cloud . He highlights Reddit's own public statements of frustration over being blacklisted by Trend Micro and struggling to get confirmation mails delivered. I couldn't agree…
Fourth in a three-part series (uh, what?), today I'm going to offer up a quick link to a blog post by Microsoft spamfighter Terry Zink , where he quotes his friend talking about the applicability of CAN-SPAM to non-profits (net: it applies) and some general guidance to cons…
Three CAN-SPAM Myths: CAN-SPAM is the US Federal Anti-spam law. If you're sending commercial email in the US, or you're a savvy spam filterer, you probably already know a bit about the law. But, did you know these specific points? Here are three common myths that I h…
Three CAN-SPAM Myths: CAN-SPAM is the US Federal Anti-spam law. If you're sending commercial email in the US, or you're a savvy spam filterer, you probably already know a bit about the law. But, did you know these specific points? Here are three common myths that I have…
Three CAN-SPAM Myths: CAN-SPAM is the US Federal Anti-spam law. If you're sending commercial email in the US, or you're a savvy spam filterer, you probably already know a bit about the law. But, did you know these specific points? Here are three common myths that I have…